This morning I discovered my wiring harness on my van had been cut, presumably by a thief that wanted my four pin connector. LINE-X of Battle Creek had installed my hitch and harness last year, and it was working fabulously, so I called and they were able to fit me in within 2 hours of my phone call. I arrived about 10 minutes early for my appointment and a technician began working on it within moments of my arrival. I was in and out in under 30 minutes and the cost was minimal. These folks provide friendly, efficient, effective and reasonably priced products and services. Highly recommended! Thank you so much!